Welcome to a new Weekly Veggie Box season!
Please read through the following FAQ carefully and get back to us if you have any questions.
How does the program work?
Every Wednesday, you will receive a fresh supply of seasonal organic vegetables that are ready packed in a rubbermaid bin. You return your empty bin each following week when you get your new bin. It is a rotating system.
Time/Duration: This weekly program starts on Wednesday July 3rd, 2019 and runs until Wednesday October 9th, 2019 (a total of 15 weeks). There is only one pick-up day for both medium and large boxes: WEDNESDAY between 4:00pm – 6:30pm.
Location: Pick up is located at the parking lot of the Smithers Civic Centre (arenas).
What happens if I’m not here for one/several of those weeks?
You organize somebody who will pick up for you. You can gift/sell your bin to a neighbour, friend, etc. Many people appreciate the opportunity to try out the program to decide whether it works for them. We do not need to be informed if you organize someone else to get your bin. Simply instruct this person carefully about the pick-up procedure (i.e. sign in, check empty box return). There are no reimbursements for missed weeks available through the farm. Please make sure to have your pick-up person return the empty bin to you once you are back.
What if I cannot make Wednesdays?
Please send someone in lieu.
What if I forget to pick up my bin?
To avoid this, please activate a regular reminder on your phone or write it down on your calendar. You do get a weekly email with reminders & recipe suggestions on Monday/Tuesday. If you do forget to swing by the arena, you will get contacted by phone/email and have the chance to pick up your bin on the farm on Thursdays and Fridays at anytime. Bins that have not been picked up after Friday at 6pm will get donated to families in need (unless further arrangements were made).
Medium Box = $362.50 CAD
Large Box = $512.50 CAD
Medium Box = $325.00 CAD
Large Box = $475.00 CAD
*These prices include a $15 registration fee as well as a refundable $10 box deposit.
Volunteers: you will receive an email if you signed up for the Workbee program. Become a volunteer and save on your veggie box!
1. Pay all at once via cheque/e-transfer/cash.
2. In 2 separate instalments (July to August & September to October) via postdated cheques/cash/e-transfer.
What if I can only pay per week?
This will require special arrangements, but we ask you to try to stick to the payment plan outlined above, since it gives us more time to focus on farming delicious vegetables vs. bookkeeping.
What is the Box Deposit?
The $10 box deposit is a refundable ‘rental fee’ for the rubbermaid tote we provide (already included in the total price). If you return your bin on the very last pick up day (October 9th), you receive a $10 refund.
What if I forget to bring my empty bin back?
If you forget to return your empty bin on any given Wednesday, we simply load your veggies into a plastic bag in lieu. If you return your empty bin, you get to take the new filled bin home.
What if there is a vegetable in my bin that I do not like/want?
There will be a ‘trade bin’ with extras from the harvest. You can place one unwanted item in that bin and take another [wanted] item instead. This is limited to 1 item per bin.
What if I want to switch to a large/medium bin during the season?
This is possible on the first of each month. In case you switch from large to medium, you will get reimbursed. If you switch from medium to large there will be an extra cost.